Returns & Exchanges

At Bunny and Babe Winnetka, we want you to love your purchase; however, if you are not completely satisfied, we accept returns on unworn, unwashed items with original tags attached within 14 days of delivery.

1

Initiate Your Return

Contact our customer service team via email or visit our Winnetka storefront to request a return authorization and provide your order number.

2

Package Your Items

Securely pack the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.

3

Ship or Drop Off

Affix the provided prepaid shipping label to your package and drop it at any authorized carrier location, or simply bring it directly to our boutique.

4

Receive Your Refund

Once our team inspects the returned merchandise, a refund will be issued to your original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing